My coach isn't online at the time of our lesson. What should I do?

While this is happens very rarely, it’s most likely due to:

  • Technical issues or delay with Skype adding new contacts (if this is your first lesson with a coach)
  • Internet or Wifi connection issues that your coach may be facing
  • A scheduling error (when a coach put down they're available but they aren't)

Please let us know as soon as possible if your teacher missed a lesson. We're here to help!

Still have questions? Book a customer support call with Michele here!

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